Why should I choose Numex FX instead of my bank?
Numex Fx can save you money by using our experience, market knowledge, technology and focus to get you the most competitive exchange rates.
We also take the time to understand your requirements, which helps us suggest the best solutions to maximise the value of your currency transfer. Foreign exchange can be complicated, and our experts are on hand to guide you every step of the way.
How do I know my money is safe with Numex Fx?
As an authorised Payments Institution, Numex Fx is legally required to safeguard client funds in respect of a payment and we do this by a segregated account held with our banking provider, Royal Bank of Scotland. We are a licensed Money Service Business.
Numex Foreign Exchange Corporation (UK) Ltd is authorised and regulated by the Financial Conduct Authority to carry out Payment Services under the payment Services Regulations 2009, Firm No. 576054. Registered with HM Revenue & Excise as a Money Transmitter, MLR No, 12652374
How do I set up a Numex FX Account, and how long will it take?
We like to save you time as well as money, and that’s why opening an Account takes just a few moments. You can complete an Account Agreement online or complete the PDF version of the application online. Once completed and signed you can fax or post the form to us end_of_the_skype_highlighting. There is no obligation to trade with us if you open an account, but doing so now means you won’t have to wait at all when the time to trade arrives.
How much money can I transfer?
You can trade from £500 or its equivalent in any of 30 currencies using Numex Fx Online Platform or by contacting our dealing team on 0333 800 8080. The minimum amount that you can send using our Regular Payment Plan is £1000.
How long do international money transfers take?
Numex Fx offers two transfer options: Standard and Express. The Standard option is more cost-effective, and the Express option is quicker. You can choose whichever suits your needs.
Standard: 3-5 days
Express: 1-2 days
*Delivery times are measured in working days and may vary depending on the currency, destination and banks. MAD and INR take 3 days and min 2 days, respectively, for Express delivery.
How much do transfers cost?
Over the phone and online, all transfers are free of charge for all transactions above £5000.00. For smaller transactions the fee will be £10.00.
How do you determine what rate to charge?
Our rates are based on a combination of factors:
- The current exchange rate
- The amount transacted
- The currency purchased
You receive the same rate whether you pay by immediate transfers or pre-fund your account by bank transfer.
Foreign exchange markets do not operate between the hours of 10pm on Friday and 8pm on Sunday (both times are GMT). Therefore, the exchange rate you receive via Numex Fx Online during this period will not increase or decrease. At all other times, the rate you receive will track live exchange rates.
How do I make a complaint?
Please see the complaints section for detailed information on making a complaint.